Privacy Policy

Effective Date: November 27, 2024

At West Coast Accounting, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, and phone number.
  • SMS Communication Data: Messages sent and received through RingCentral TCR SMS texting from VoIP.
  • Consent Information: SMS consent, including phone numbers collected for communication purposes.

Note: SMS consent or phone numbers are not shared with third parties or affiliates for SMS-related purposes unless required to comply with legal obligations or enforce our terms.

  • Non-Personal Information: Automatically collected data like IP addresses, browser type, operating system, and browsing behavior on our website.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and enhance our services.
  • To process payments and send transaction confirmations.
  • To respond to customer inquiries and provide support.
  • To send updates, promotions, and other communications (opt-out anytime).
  • To comply with legal obligations and enforce our terms.

3. Sharing Your Information

We are committed to protecting your privacy and only share personal information under the following circumstances:

  1. With Trusted Service Providers:
    We may share your personal information with third-party service providers who assist us in delivering our services. These service providers are contractually obligated to keep your data secure and use it solely for the intended purpose.

  2. For Compliance with Legal Obligations:
    We may share your information to comply with applicable laws, regulations, court orders, or subpoenas. This includes sharing data with law enforcement or other authorities when required.

  3. To Prevent Fraud and Protect Rights:
    Personal information may be shared as part of our efforts to protect our customers, prevent fraudulent activity, or enforce our terms of service.

  4. For Transactional Purposes:
    In the event of a merger, acquisition, or sale of all or part of our business, personal information may be transferred to the acquiring entity. You will be notified of such a change and given an opportunity to opt out of data sharing where applicable.

  5. For Anonymous Analytics and Reporting:
    Non-identifiable data, such as usage patterns and aggregated information, may be shared with affiliates or service providers for analytics and reporting purposes. This data does not include personal information.

Important Note: SMS consent, messages, and phone numbers are not shared with third parties for SMS-related purposes, except as required by law or as described above.

4. Cookies and Tracking Technologies

We use cookies and similar tools to improve your experience. These help us:

  • Remember your preferences and settings.
  • Analyze website usage and trends.

You can manage cookies through your browser settings. Note that disabling cookies may limit website functionality.

5. Data Security

We take reasonable precautions to secure your information using industry-standard practices. However, no online transmission is entirely secure. Please exercise caution when sharing sensitive information.

6. Your Rights

You have the right to:

  • Access the personal data we store about you.
  • Request corrections or updates to your information.
  • Opt out of receiving promotional communications.

To exercise your rights, contact us at [email protected].

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of these sites. Review their privacy policies before engaging with them.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age. If you believe we have inadvertently collected such information, please contact us to delete it.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

West Coast Accounting
8780 Seminole Blvd,
Seminole, FL 33772
Phone: (727) 275-1960
Email: [email protected]
Website: www.westcoastaccountingflorida.com

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here, with the effective date updated accordingly.

Last Updated: November 27, 2024

This version includes detailed information on SMS data handling and sharing policies, with robust compliance verbiage that should help with approval processes. Let me know if further adjustments are needed!

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